E-Governance in India – A Conceptual Analysis

Dr. Richa Kalyani

Abstract


One cannot deny the role of e-governance in transforming ‘India’ into ‘Digital India’.  Effective use of information and communication technology by the government in its sectors to provide transparent and quick services to citizens is a remarkable attempt.  The fruits are visible and gradually being acceptable by the society.

The present paper endeavours to explain the role of e-governance in digital transformation by appraising its various forms including G2G, G2B, G2E and G2C. The first phase analyzed the journey of e-governance in India and its steady development. The concept was explored with an attempt to review its role in making digital India. The various components of e-governance were also evaluated in brief.  The study has analyzed its barriers which need time to get removed in Indian context. Overall, e-governance with its supporting moulded phase, m-governance, is gaining confidence and acceptability in Indian society.


Keywords


E-government, digital India, transparency, accountability, components, m-governance.

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